Skip to main content

Gap Analysis

Updated Jan 30, 2024 ·

Overview​

Gap Analysis is the process of evaluating the differences betweenan organization's current performance and its desired performance.

Steps​

  1. Define the scope of analysis.
  2. Gather data on the current state of the organization.
  3. Analyze the data to identify the gaps.
  4. Develop a plan to bridge the gap.

Technical Gap Analysis​

  • Focuses on IT systems, infrastructure, and technical skills to identify areas for improvement.
  • Aims to find gaps in technology, security, or technical competencies that affect operations.
  • Common in IT audits, technology upgrades, cybersecurity assessments, and technical training.

Business Gap Analysis​

  • Examines business processes, strategy, and organizational goals to find discrepancies.
  • Aims to identify gaps between current practices and business objectives or market demands.
  • Useful for business strategy planning, process improvements, and customer satisfaction analysis.

Feedback